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Terms and Conditions

These terms and conditions govern your access to and your use of the QVS Service. By accepting this Agreement, you agree to be bound by and to abide by the terms and conditions hereof. You agree to use this website for lawful purposes only. You agree that you will not use this website for any unlawful purpose, including but not limited to unlawfully store, access data in unlawful material or the commitment of any criminal offence.

Ownership and copyright of the specified information vests with herein identified academic institutions only on whose behalf QVS administers the information. It would constitute a statutory offence and breach of copyright for avoidance of doubt to acquire the information for any purpose other than to verify academic records. It rights constitute an offence to compile an independent database for commercial or other reasons from the information herein obtained.

Your use of the QVS Service indicates your continued acceptance of these terms and conditions. You agree that the electronic acceptance of this Agreement is intended to have the same force and effect as if this Agreement were physically signed. If you do not accept these terms and conditions, you should click the "Client" button and destroy or delete any materials in your possession relating to this Service. In this Agreement, the words "you" and "your" refer to the person accepting this Agreement and QVS refers to QVS and any of its nominated agencies or service providers from which the information herein is obtained.

1. Access to QVS Service

The QVS network is an internet-based hosted platform designed to enable you to share information through a central hub. You can access the Service through QVS's website, or through stand-alone software utilities designed for use with the Service. A "digital workspace" is a portion of the QVS Service that has been specifically configured for clients of QVS so that certain specified subscribers can access documents and information relating to certain academic institutions and their students and/or matriculation results of individuals. QVS grants you a non-exclusive, non-sub-licensable, revocable, non-transferable limited right to access the Service in order to acquire the specified information for the purposes herein set out and on payment of the specified fee. You warrant and represent that you will only access and/or use the website or software for the purposes for which you have been granted authorised access.

Access to the QVS Service is provided via the internet through the worldwide web. You are required to supply all software and all hardware needed by you to access the Service, such as a computer, an internet connection and compatible web browser software.

2. Ownership of the QVS Service

QVS is only providing you with the right to access and use the Service. QVS retains sole and exclusive ownership of and all rights, title and interest in and to the Service, including ownership of all copyrights and other intellectual property rights pertaining to its Service. Ownership of the information to be assessed, however, remains vested with the institution from which the information was obtained.

The Service is protected by copyright. The information received may not be modified, reversed, engineered, disassembled, decompiled, translated or otherwise altered in any way.

3. Confidentiality

You acknowledge that the Service has been developed by QVS at great expenditures of time, resources and money, and it is considered to be proprietary and confidential to QVS.

4. Termination - Access to Service

4.1QVS reserves the right to terminate this Agreement or your right to acquire access at any time with immediate effect. Without limiting the aforegoing, QVS may indeed suspend your access to the Service or any utility used by you to access or use the Service if your use of the Service or that utility:
(a) may, in our reasonable opinion, appear to impede on the rights of the other subscribers to access or use the Service; or
(b) is, in our reasonable opinion, a violation of any law, regulation or ordinance relevant to the provision of the Services.
4.2QVS will also be entitled to terminate and suspend the service with immediate effect for whatever reason.
4.3You may at any time withdraw the consent you have given to a third party to have access to your information. No refund will be made to you by QVS should you withdraw your consent.

5. Limited Warranty

I/We acknowledge that neither QVS nor any third party or agent of QVS involved in the Service can warrant that the operation or performance of and access to the Service will be uninterrupted or error-free. As your exclusive remedy for any material defect in the Service provided hereunder, QVS will attempt through reasonable efforts to correct or cure any such reproducible documents in the event of a material defect. QVS will not be obliged to correct, cure or otherwise remedy any non-conformity or defect in the Service, if caused by software or other equipment used by you which has not been provided by QVS, or if you have made any changes whatsoever to the Service or if the Service had been misused or damaged in any respect, or if you have not reported to QVS the existence and nature of such non-conformity or defect promptly upon discovering it.

QVS does not and cannot control the flow of data to and from the Service, as such flow depends in large part on the infrastructure and on other events beyond reasonable control of QVS.

6. Disclaimer of Liability

In no event will QVS, its shareholders, directors, officers, employees and agents or any third-party provider of data to QVS be liable to you in relation to this Agreement for any indirect, incidental, special or consequential damages (including without limitation loss of profit, loss of business opportunity, loss of revenues or savings, loss of data or cost of mitigating lost data) whether based on contract or any other legal claim. Although QVS endeavours to maintain the highest possible accuracy level concerning the material to be accessed, the use of the material remained entirely at your own risk. QVS makes no presentations or warranties of any kind, whether or implied to the accuracy of the contents of the website and the user consents to the jurisdiction of the Cape Town High Court.

7. Jurisdiction

This Agreement in governed and construed accordance with the laws of the Republic of South Africa.

8. Payment

You, as the client, undertake to pay QVS for all information/reports requested in accordance with the QVS Rate Schedule as published from time to time and payments can be effected through:

8.1Credit Card Payments: Clients can pay with Visa, MasterCard, American Express or Diners Club cards for online reports of QVS.
8.2Electronic Funds Transfer: Upon registering for this Service, a QVS user account number will be allocated and be e-mailed to you. This account number must be used as reference for EFT deposits to QVS's bank account. The balance of your QVS pre-paid account will be available on the QVS system at "Billing and Payments".
8.3Pre-Paid: Clients can pre-pay money into QVS's bank account. The cost of Services used will be deducted from the pre-paid money. Upon registering for this Service, a QVS user account number will be allocated to you. This account number must be used for pre-paid payments to QVS's bank account. Money pre-paid into QVS's account will not be refunded.
8.4Debit Order Payments: Clients may apply for debit order payments and a credit limit. Debit order payments will be collected between the 1st and 3rd of the month. If the limit is reached during the month, the money will immediately be collected from the client's account. The costs of debit order returns will be charged to the client's account.

9. Currency

All payments must be made in the currency of the Republic of South Africa in terms of the South African banking and payment system. The merchant outlet country at the time of presenting payment options to the cardholder is South Africa.

10. Refunding

QVS will only refund clients in cases where the payments have been made with credit cards and where payments can be tracked in accordance with the Tracking and Audit Trail of the QVS system and where a Tracking Number has been generated. Refunding will only be made for reports not received by the client but for which payment has been received by QVS as well as where an agent of QVS denied a request for information after payment has been made by you. QVS will charge an administration fee of R25-00 (VAT exclusive) for all refunds made to a client.

11. Security Policy

Credit card transactions will be acquired for QVS via PayGate (Pty) Ltd who are the approved payment gateway for Standard Bank of South Africa. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website. Users may go to: www.paygate.co.za to view their security certificate and security policy.

12. Customer Privacy Policy

QVS shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: www.polity.org.za/attachment.php?aa_id=3569 . QVS, in order to regularly assess and improve the site, will collect information on the number of visits to the sites, pages received, etc.

13. Study loan applications and student authorisation

(a) Consent;

I wish to apply for a study loan at a South African Bank and hereby duly authorise QVS Qualification Verification Services (Pty) Ltd to release to the nominated bank my personal information as well as my enrolement verification confirmation from the academic institution where I have registered. I also grant the bank permission to contact me telephonically with a view to confirm any personal details and to market any bank products, special offers or research.

(b) Use of personal information by the bank;

The bank to which your personal information has been supplied must comply with national and international laws, regulations, policies, rules, and requirements to prevent criminal activities, money laundering and terrorist financing, sanctions and prohibited business activity laws and rule violations. The bank must therefore verify all supplied personal information from and about you and monitor and screen your information, instructions and transactions on a ongoing basis. Consent for the said actions are hereby provided to the bank.

14. Delivery of Services

QVS's Services will be delivered electronically. QVS takes responsibility for all aspects relating to the transaction including sale of verification reports, Services sold on this website, customer service and support, and delivery of verification reports.

15. Enquiries

Any enquiries in terms of QVS's terms and conditions can be referred to: QVS Head Office, Namib House, Ground Floor, Techno Park, Stellenbosch.

16. Accepting QVS Terms and Conditions

By accepting this Agreement and by continuing to use the Service, you acknowledge that you have read this Agreement, understand it and that you have agreed to be bound by its terms and conditions. QVS may, in its sole discretion, change this Agreement or any part thereof at any time without notice.

17. Country of Domicile

This website is governed by the laws of South Africa and QVS chooses as its domicilium citandi et executandi for all purposes under this Agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature Zidela House, 30 Techno avenue, Technopark, Stellenbosch as its official address. This website is run by QVS Qualification Verification Services (Pty) Ltd based in South Africa, with registration number 2004/030690/07 and its official contact details are:

17 Quantum street

Technopark

Stellenbosch

7600

PO Box 515

Somerset Mall

7137

Tel: +27 (0)21 880 1033

Fax: +27 (0)21 880 1533

E-mail: info@qvs.co.za

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